Delivery & Pickup
Delivery across Washington
Coastal Design Studio serves customers throughout Washington State. Available delivery methods, timing and fees depend on the product, destination and fulfillment source. Eligible options and charges are shown at checkout when available. Contact our team before ordering if you would like help confirming the best option for your address.
Grays Harbor White Glove Delivery
Eligible orders within our Grays Harbor service area may select White Glove Delivery for a one-time $250 fee per order. The fee covers as many purchased items as can safely fit on one delivery truck.
White Glove Delivery includes delivery into your home, placement in the room of your choice, assembly when required and removal of packaging. Orders that require an additional truck or a separate trip will be quoted separately. Our team will contact you after purchase to arrange a delivery date.
Fast Shipping Available
Products identified as Fast Shipping Available may ship directly from the manufacturer’s warehouse to the customer. Availability, shipping cost and delivery timing vary by product and destination and will be confirmed for the order. Manufacturer-direct delivery does not automatically include our local White Glove Delivery service.
Local pickup
Pickup is available only after an item has arrived at our Ocean Shores location and our team has confirmed that it is ready. Items shown as available from a manufacturer or remote warehouse are not necessarily available for immediate local pickup. Please wait for pickup confirmation before traveling to the store.
Preparing for delivery
- Measure the furniture, doorways, hallways, stairways, elevators and intended room before ordering.
- Clear the delivery path and room before the scheduled arrival.
- Make sure an adult is present to accept and inspect the order.
- Protect floors and secure children and pets away from the delivery path.
- Tell us in advance about stairs, restricted access or other conditions that may affect delivery.
The customer is responsible for confirming that purchased items will fit through the delivery path and in the intended space. Delivery teams may decline placement that could create an unsafe condition or risk damage.
Inspection and damage reporting
Please inspect each item before the delivery team leaves and note any visible damage or missing pieces immediately. If you discover concealed damage after delivery, contact us as soon as possible with your order number and clear photographs so we can review the issue and coordinate the appropriate next step.
Questions before you order?
Contact our team with the product links and delivery address. We will help you understand the available delivery, shipping or pickup options before you commit.